物流政策

We offer shipping in Australia & New Zealand. Unfortunately we do not offer shipping to any other countries at this time. All orders are sent via Sendle or Australia Post. Tracking details will be provided to you via the email you have provided once a shipping label has been created. 

All orders are dispatched within 5 business days with the exception of personalised orders. Possible 1-2 business day delays with dispatch during busy holiday periods (Christmas, Boxing Day, New Years And Easter). Personalised orders can take up to 10 business days to prepare before dispatch. If your order contains personalised products all products within the order will be dispatched together in the same delivery.

Domestic orders will be delivered within approximately 1-6 business days after dispatch as advised by Sendle. Shipping times for orders sent via Australia Post may vary due to delays.

Lamb&Ewe are not responsible for any late deliveries however if your delivery is not received within the estimated time frame please contact us and we will contact Sendle or Australia Post on your behalf.

If the parcel is unable to be delivered due to an incorrect delivery address provided by you, or if the parcel is returned to Lamb&Ewe as undelivered you will be required to pay for the postage costs to resend your order.

You can find the tracking ID for your delivery in the shipping confirmation email we send to you once your order has been dispatched. You can track your order by either clicking the link in the email or via the Sendle website here. If you haven't received a shipping confirmation email in 5 business days please feel free to contact us as you may have accidentally provided us with an incorrect email address or due to other technical issues.

• Orders will be packed and arranged for dispatch within 5 business days.
• Tracking number will be provided in your shipping confirmation email once your order has been arranged for dispatch.
• Dispatch delays may occur for orders placed over the weekend, during sales times, when a new product is released and unforeseen circumstances.
• Shipping pricing excludes Wholesale orders (pricing will be provided upon reviewing your order).

​Once your order has been shipped, Lamb&Ewe can accept no responsibility for delivery delay of your package. This can be a result of a delay cause by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. All orders that require signature on delivery will be dropped off at your local authorised Sendle or Australia Post newsagent or similar if no one is home to receive it.